Apr 21, 2020
Darren Harris performed at the highest level for over 20
years, competing at two Paralympic Games in two different sports
and become England’s most capped and most decorated blind
In this episode we explore mindset and his research
interviewing industry experts and high achievers who demonstrate a
Darren tells us about the maths teacher who changed his life
and inspires everything he does today.
And also about an incident during last year's Professional
Speaking Association conference when a hotel receptionist paid for
a taxi to get to another hotel for him.
Darren believes people often misunderstand how much money or
time it costs to give a customer a good experience. But often it
costs a little rather than a lot. It's about moving people
emotionally, leaving them shocked or surprised.
His favourite quote:
"If it was easy, everyone would do it."
The message Darren wants to leave the audience with is:
"Imagine your business had its own fanatical fan base that
world about you without you even knowing. That's how to become
a real minority in your industry."