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Series 1: Exceeding Expectations - Episodes 1 to 100

Series 2: Happy vs Flourishing - Episodes 1 to 25

Series 3: Habits & Health - Episodes 1 to ?

Feb 25, 2020

Brad Cote helps health practice owners automate and scale to double revenue, reduce clinical hours and have complete freedom. He is a business coach, gym clinic owner and author.
How he turned a client complaint from someone who would leave due to an issue with service and they ended up turning it around 
Building and incorporating an "over-deliver" aspect to your companies core values and have staff strive to achieve this in every interaction.
How you can turn a negative into a positive by putting yourself in client shoes having empathy and strategy with the client's best interests above your own.
Changing eating habits of clients
How they vet clients
Favourite quote:
"You need the client, the client doesn't need you when you consider this perspective you'll change the way you operate.”
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