Feb 25, 2020
Brad Cote helps health practice owners automate and scale to
double revenue, reduce clinical hours and have complete freedom. He
is a business coach, gym clinic owner and author.
How he turned a client complaint from someone who would leave
due to an issue with service and they ended up turning it
Building and incorporating an "over-deliver" aspect to your
companies core values and have staff strive to achieve this in
How you can turn a negative into a positive by putting
yourself in client shoes having empathy and strategy with the
client's best interests above your own.
Changing eating habits of clients
How they vet clients
"You need the client, the client doesn't need you when you
consider this perspective you'll change the way you operate.”