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Series 1: Exceeding Expectations - Episodes 1 to 100

Series 2: Happy vs Flourishing - Episodes 1 to 25

Series 3: Habits & Health - Episodes 1 to ?

Feb 18, 2020

Susan Boles is a CFO, a Growth Architect a Data Geek a SaaS Whisperer and an all-around business operations expert. 

She takes agencies & consultants from digital duct-tape and WD40 to smoother-than-a-Mercedes-Benz operations using a custom blend of process plus tech plus financial know-how.

Systems and automation are her thing and we find out much about them in this weeks episode.

Susan's philosophy is finding better ways to manage and run your company. Not just hiring more hands to help juggle the pieces.

She says:
"Growth is only hard when your business isn't built for it. So let's build something that is."

Some items we discuss:
  • Processes! - The client onboarding process. That's where the impressions are set.
  • Results from having a weekend away from work where you do intensive work on a single project, but including time for warm cookies and a spa.
 
A book Susan recommends: Pia Silva's "Building a Badass Brand" 
 
Favourite quote: Andy Worhol: "Business is the most fascinating kind of art".
 
Links:
 
ScaleSpark Website:https//scalespark.co
Twitter: https://twitter.com/TheSusanBoles
Break the Ceiling Podcast: https://www.scalespark.co/podcast
 
Hailey's website: https://brainspaceoptimized.com/services-2/
Break the Ceiling episode with Hailey about Worktreats: https://www.scalespark.co/break-the-ceiling/faster-results-in-fewer-meetings-with-ashley-gartland-hailey-thomas

Exceeding Expectations links:
www.ExceedingExpectations.me
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Full shownotes including transcription available at:
https://tonywinyard.com/ee074-susan-boles/