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Series 1: Exceeding Expectations - Episodes 1 to 100

Series 2: Happy vs Flourishing - Episodes 1 to 25

Series 3: Habits & Health - Episodes 1 to 100

Series 4: The Art of Living Proactively (Harnessing the Power of Your Choices) - Episodes 1 to ...

The main content for this podcast including transcripts and more details on the guest for each episode, can be found at

Dec 18, 2018

Jay Baer is billed as: 

"The world’s most inspirational marketing and customer service keynote speaker".

Jay shows you how to use technology as an unfair marketing and customer service advantage. Audiences will rethink their approach to marketing and customer service, helping them gain more customers and keep those they’ve already earned.

His recent book Talk Triggers is the perfect book for this podcast because essentially it is all about exceeding your customers expectations and is well worth asking Santa to deliver you a copy.


Some bonuses on Talk Triggers: 


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