Nov 20, 2018
Jim Cerone is one of the very best Wedding DJs & MCs on the
entire planet. he is known as "The Perfect Host" and is hugely
respected around the world in the DJ community.
“If you build your business by over delivering, there’s no way
you can’t succeed”
Jim Cerone
Some areas explored in this episode
Listening with empathy
Emotion
and Jim mentions various books, such as
The Customer Service Revolution: Overthrow Conventional
Business, Inspire Employees, and Change the World - John R.
DiJulius III (Author)
What Customers Crave: How to Create Relevant and Memorable
Experiences at Every Touchpoint - Nicholas J. Webb
Emotionally Engaged: A Bride’s Guide to Surviving the
"Happiest" Time of Her Life - Allison Moir-Smith
A testimonial from a recent wedding Jim performed at:
"Try to remember or imagine the greatest party you've ever
been to and that's exactly what Jim can create as the host of your
event! He has the innate ability to connect with people of all ages
in such a fun and professional way.”
- Claire, Mother of the Bride
Links: https://www.jimcerone.com/
Full details at:
Exceeding Expectations Links: